Privacy Policy

Effective Date: 27.09.2025
Company Name: PETRUNOVI INVEST LTD
VAT Number: BG207183175
Company Address: Sofia, Bulgaria, Gotse Delchev 98 str.
Company Representative: Vladimir Petrunov
Company Email: info@host2uhomes.com
Company Website: https://host2uhomes.com/

1. Introduction

PETRUNOVI INVEST LTD (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including property rentals and payment processing through Stripe.

By using our website and services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Identification Data: Name, email address, phone number, billing and mailing address, government-issued ID (when required for rental agreements).
Payment Data: Payment card details and billing information, processed securely by Stripe (we do not store full card details).
Rental Information: Property rental history, booking details, lease agreements.
Technical Data: IP address, browser type, device identifiers, cookies, and log data.
Communication Data: Messages, emails, or inquiries sent through our website or customer support.

3. How We Use Your Information

We use your personal data to:

Provide property rental services and manage bookings.
Process payments securely via Stripe.
Verify your identity where legally required.
Communicate with you regarding bookings, payments, and customer service.
Comply with legal obligations (e.g., tax, accounting, rental laws).
Improve and personalize our services and website.

4. Legal Basis for Processing (GDPR Compliance)

We process your personal data under the following legal bases:

Contractual necessity: To provide rental services and process payments.
Legal obligation: To comply with rental, financial, and tax regulations.
Legitimate interests: To improve services, prevent fraud, and ensure security.
Consent: For marketing communications (where applicable).

5. Sharing of Information

We do not sell your personal data. We may share your data with:

Stripe for payment processing (subject to their own privacy policy).
Service Providers: IT, hosting, analytics, and customer support providers.
Authorities: Where required by law or legal proceedings.
Business Transfers: In case of mergers, acquisitions, or asset sales.

6. Stripe Payments

We use Stripe to process payments. Stripe collects and processes payment data on our behalf. For more details, see Stripe’s Privacy Policy: https://stripe.com/privacy.

7. Data Retention

We retain your personal data only for as long as necessary:

Rental and financial records: retained in compliance with Bulgarian and EU tax/accounting laws.
Payment data: handled and retained by Stripe.
Communication data: retained as long as necessary to provide customer service.

8. Your Privacy Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your data.
Rectify inaccurate data.
Request erasure of your data.
Restrict processing.
Data portability.
Object to processing.

To exercise your rights, contact us at [Insert Contact Email].

9. Data Security

We implement appropriate technical and organizational security measures to protect your data, including encryption, firewalls, and secure servers.

However, no system is completely secure. You acknowledge the risks of online transactions.

10. International Data Transfers

If you are located outside Bulgaria or the EU, your data may be transferred and processed in jurisdictions with different privacy protections. We ensure safeguards (e.g., EU Standard Contractual Clauses) for such transfers.

11. Cookies & Tracking

We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookies through your browser settings.

12. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy, contact us at:

Company Name: PETRUNOVI INVEST LTD
Representative: Vladimir Petrunov
Address: Sofia, Bulgaria, Gotse Delchev 98 str.
Email: info@host2uhomes.com